Online Requests and Contact Info Child, Family and Adult Services
Table Of Content
For members who don’t have a doctor or whose doctor is not in our network, we can help find a new one close by. To view the UnitedHealthcare Community Plan of North Carolina NEMT Policy click here. To help beneficiaries create an ePASS account, fact sheets are available with step-by-step instructions in English and Spanish. To help beneficiaries create an ePASS account, fact sheets are available with step-by-step instructions in English and Spanish.
Behavioral Health Crisis
There may be times when your or a family member’s health requires repeated visits to a primary care provider (PCP). Our plan does not limit the number the number of times you can see your PCP. And your doctor can see how your health is progressing.
Get Help with Your Benefits
However, Medicaid policy does not accept faxed applications. Although CMS has not announced a date for the end of the PHE, it is anticipated to happen in 2023. EBT is the method North Carolina uses to issue Food and Nutrition Services benefits. The FNS benefits are placed in an EBT or E-Funds account each month. FNS recipient households use a plastic magnetic stripe card, much like a credit or debit card, to buy food at USDA authorized grocery stores. Once a FNS application is processed, the head of household is sent an EBT card.
NC households can get help to pay their water bills. Here’s how to qualify - Charlotte Observer
NC households can get help to pay their water bills. Here’s how to qualify.
Posted: Tue, 23 May 2023 07:00:00 GMT [source]
Behavioral Health
If the date of your application is still within that processing time, chances are that your application has not yet been processed. Please allow the full processing time to expire before you call to request the status of your application. Once your worker has processed your application, you will receive a letter in the mail indicating if your case was approved or denied.
Medicaid
You can use the Health Care Option Guide to view health plans. It will help you choose the best health plan to meet your health care needs. Out-of-network/non-contracted providers are under no obligation to treat UnitedHealthcare plan members, except in emergency situations. Please call our customer service number or see your Evidence of Coverage for more information, including the cost- sharing that applies to out-of-network services. The federally funded program helps low-income households with a one-time payment directly to their heating vendor to offset the high cost of warming their homes during the cold weather months.
Personal Care
If you’re ready to apply or are checking on the status of your application, visit the ePASS website. If you live with your family or others and you prepare and eat meals with them, count each of those people in your household. Dual Special Needs plans have a $0 premium for members with Extra Help (Low Income Subsidy). To learn more about UnitedHealthcare Community Plan, visit UHCCommunityPlan.com forward slash NC.
Member Services
Contact your local Department of Social Services to complete the application process and for additional information on CIP. You can use the NC Medicaid Provider and Health Plan Lookup Tool to find a PCP. Our provider search will help you find the best PCP for you and your family. The North Carolina Electronic Pre-Assessment Screen Service (NC ePASS) is available to help you complete your Food and Nutrition or Medical Assistance Applications online. Every year, Medicare evaluates plans based on a 5-Star rating system.
UnitedHealthcare Connected® for One Care (Medicare-Medicaid plan)
We will provide you with information to help you make informed choices, such as physicians' and health care professionals' credentials. This information, however, is not an endorsement of a particular physician or health care professional's suitability for your needs. We have the Medicaid services and extras that can make a real difference in your life. Medical questions and situations can come at inconvenient times. When you have questions about your health, you can call a nurse 24 hours a day, 7 days a week. Search for behavioral health providers and resources.
Food and Nutrition Services (Food Stamps)
Payments are distributed automatically to heating vendors of those receiving specific services or following an application process. The automated payments will begin Dec. 1 and are designed to help eligible seniors and people with disabilities access winter heating assistance in a safe and socially distanced manner during the COVID-19 pandemic. "More of our neighbors may be facing financial hardships because of COVID-19, and this funding can help eligible households with their heating expenses this winter," said NCDHHS Senior Director for Economic Security, Carla West. "We want to ensure seniors and people with disabilities are healthy and safe during a difficult time of the year." A Tailored Plan is an NC Medicaid Managed Care health plan. It offers physical health, pharmacy, care management and behavioral health services.
To avoid duplication of efforts, if you have already spoken with someone by phone, please do not submit an online request. These households were notified of eligibility in November and do not need to apply for this benefit. Your EBT benefits will be available on the same day each month according to the last digit of your social security number (SSN), even if that day is on a weekend or holiday.
Some plans may require copayments, deductibles and/or coinsurance for these benefits. This policy has exclusions, limitations, reductions of benefits, and terms under which the policy may be continued in force or discontinued. For costs and complete details of the coverage, review your plan documents, call or write your insurance agent or the company, whichever is applicable. Plan specifics and benefits vary by coverage area and by plan category. Each member can choose a primary care provider (PCP). Use the Doctor Lookup tool to see if your doctor is in our network.
UnitedHealthcare Community Plan of North Carolina Medicaid offers a range of benefits along with extras that other plans don’t cover. Children, families, pregnant women and single adults may qualify based on income. You can choose your own doctor, and get many extras that other plans don’t offer.
For most people, FNS eligibility has limits to the income you and others in your household can receive. Additionally, there are limits on how much money and property ("resources") you can have. You may still qualify if you work part-time, make a little money, or own a home or car. Your benefits start from the date we get your application — even if it's not complete. You will get a letter from your local DSS if they need information to complete your recertification. Return the requested information to your local DSS to avoid a gap in your Medicaid coverage.
Healthy Opportunities is a new program meant to offer extra support. That’s why we provide respite care to give your caregivers a rest. Respite care offers caregivers time away from their loved one who is ill or has special care needs. All recommended prenatal clinical visits and tests are covered by our plan. If you are unable to reach a Customer Connection agent by telephone, we may be able to help you via one of the online request forms (choose a topic below to see if a online form is available).
Trouble hearing can affect your everyday life in many ways. Our plan includes services and support to help protect your hearing. SimpliFed provides free virtual breastfeeding and baby feeding support to UnitedHealthcare Community Plan of North Carolina members, starting in pregnancy. Members have access to up to six visits with baby feeding experts who provide judgment-free care, no matter how you feed your baby.
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